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Protecting personal data is a central concern for Primopus. Please use the contact details below to get in touch whenever you have questions regarding your personal data; we will respond to every enquiry as soon as possible.


We, Primopus AG, Rothausstrasse 61, 4132 Muttenz, Switzerland (hereafter “Primopus”, “we”, “us” or “our”) are committed to protecting the privacy and security of personal data that is provided to us or collected by us on our website and in connection to our services. We store and process personal data in accordance with the Swiss Data Protection Act (“DPA”) and, to the extent applicable, the EU General Data Protection Regulation (“GDPR”).


This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal data that we obtain about you and your rights in relation to that data.


(I) Who is the controller of your personal data?

The data controller, the legal entity responsible for the processing of your personal data, is:

Primopus AG
Rothausstrasse 61
4132 Muttenz
Switzerland

Email address: Contact@primopus.com

(II) Overview

Primopus processes personal data in several ways. For example, we use your personal data to provide and improve our products and services, to stay in contact with you and to analyse the use of our website. A detailed list of our data processing activities can be found in section IV of this Privacy Policy.

Personal data is generally processed and stored in Switzerland or the European Union (“EU”) and the United Kingdom (“UK”). In some cases, Primopus also works with third-party providers that may store your data in another country, [in particular India]. Please see section VII of this Privacy Policy for further information.

(III) What types of personal data does Primopus collect?

1. Personal data

When using our website, contacting us or engaging in business with us, we collect the following personal data about you:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Job title
• Company affiliation
• Billing information
• Purchase orders
• Content of communication with us / your enquiries
• Usage Data

2. Usage data

Usage data is collected automatically when using our website.

Usage Data may include information such as your Device’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, ee may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our website or when you access our website by or through a mobile device.

3. Recruitment data

If you apply for a job with us or recruiting event with us you may need to share personal data with us such as your full name, email address, phone numbers, the country you live in, a brief description of why you think you would be the best candidate for this role and a CV (which may include diplomas, professional experiences, evaluation tests and reports, criminal records, family situation, any disability requiring special arrangements of the workplace).

(IV) When and for what reasons does Primopus process personal data?

We collect and process your personal data as described in the following.

1. To provide and maintain our website

When you visit our website or access our website through a mobile device, we collect your usage data.

We collect this personal data about you so that we can offer website content and provide products and services that are offered via the website as well as to ensure that the website loads accurately and to analyze the usage of our website. In such cases, the legal basis for the processing is fulfilment of a contract pursuant to Article 6(1)b GDPR and our legitimate interest pursuant to Article 6(1)f GDPR.

We also collect personal data to prevent fraudulent behavior and use web security providers to execute such actions.

2. To manage your account

We process personal data to manage your registration as a user of our website. The personal data you provide can give you access to different functionalities of the website that are available to you as a registered user.

3. For the performance of a contract

We use the personal data we collect about you for the performance of our contractual obligations (including contacting you, executing purchase order, delivering the products, items or services you have ordered, sending you invoices for the products, items or services you have purchased, accounting, tax purposes etc.) if you are a customers of ours and for the development of our products as well as to ensure compliance with regulatory and legal requirements in our field of expertise.

4. When you contact us

We process personal data if you contact us or to contact you by email, telephone, SMS, or other equivalent forms of electronic communication, such as  our Business Enquiry Form on our website.

The legal basis for processing your personal data for these purposes is our legitimate interest in answering your requests (article 6(1)(f) GDPR) or our contractual obligations (article 6(1)(b) GDPR).

5. To provide you with news and information

We provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Our main legal basis for these processing purposes is your consent pursuant to 6(1)(a) GDPR or our existing business relationship and therefore, our legitimate interest to conduct business as long as your interest in the protection of your personal data does not override our interests pursuant to article 6(1)(f) GDPR.

If you no longer wish to receive news, special offers or general information relating to our products, services, or events, you can unsubscribe using the corresponding button at the bottom of our emails or contact us as indicated in section II and XIII of this Privacy Policy.

6. For business transfers

We may use or share your personal data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about you may be among the assets transferred.

7. Social plugins

On our website, we use the social plugin of LinkedIn, which you can recognize by the respective icon, placed on our website. If you interact with this social network, e.g., if you click on the icon on our website, the information collected by the social plugin will be forwarded and your visit recognized by LinkedIn.

Social plugins generally are not automatically activated. However, if you have an account with LinkedIn and are logged into your account, when clicking on the respective icon on our website, LinkedIn may connect this information with your profile.

For more information on how our social media partner processes personal data they collect about you, please refer to their respective privacy policies and notices.

8. Recruiting

If you apply for a job or a recruiting event with us, we need information from you, especially personal data including sensitive personal data.

We may also use this information to carry out checks to verify the information you provide, if you provide references for such purposes.

The legal basis for these processing purposes is our legitimate interest in recruiting new employees pursuant to article 6(1)(f) GDPR and, in case the application is successful, the conclusion and performance of a contract pursuant to article 6(1)(b) GDPR.

Where we need to collect information required for your employment and you fail to provide that information when requested, we may not be able to further consider your employment.

If your application gets rejected, Primopus will delete your personal data after the retention period of twelve months within the decision, or, with your consent, until the regular retention period of the applicable law.

Please note that personal data which we receive for recruitment reasons, may be transferred to our majority shareholder located in the United Kingdom.

9. Other processing activities

We may also process your personal data to the extent we have a legal obligation (article 6(1)(c) GDPR) to do so or to defend, exercise or establish a legal claim which is in our legitimate interest (article 6(1)(f) GDPR). Such other purposes may be data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience.

(V) Cookies and analytics

We use cookies on our website.

Cookies are small text files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

Generally, we use cookies to recognize your repeat visits and preferences, as well as to analyze traffic.

For more information on what cookies we use, for what purposes they are used and your rights regarding these cookies, please consult our Cookie Policy that you can find here: https://www.primopus.com/cookie-policy.

(VI) Does Primopus carry out profiling and automated decisions?

We do not currently use your personal data for the purpose of profiling. If this changes in the future, we will inform you clearly of this in this Privacy Policy or via another suitable method.

In addition, we do not use automated decision-making based on personal data in the scope of our products and services. If such activities are commenced in the future, we will inform you of these individual automated decisions and your rights transparently in this privacy policy or via another suitable method.

(VII) How and why does Primopus share your personal data?

1. Transfer of your personal data abroad

Your personal data is processed at the operating offices of Primopus in Switzerland and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Switzerland or other governmental jurisdictions where the data protection laws may differ from those in your jurisdiction. Such transfers of your personal data take place if you apply for a job with us and your personal data is shared with our majority shareholder in the United Kingdom. [Furthermore, personal data is occasionally shared with our financial accountants based in India.]

Primopus will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your personal data will take place to an organization or a country that does not provide an adequate level of data protection unless there are adequate controls in place including measure to ensure the security of your personal. Third parties in foreign countries are required to maintain the same level of data protection as we do.

The United Kingdom provides an adequate level of data protection. [The transfer of your personal data to India for accounting purposes is based on the EU Standard Contractual Clauses which include the necessary amendments under Swiss data protection law.] In exceptional cases, we may rely on your explicit consent or transfer your personal data abroad if it is necessary for the performance of contract, establishment, exercise, or enforcement of legal claims or overriding public interests.

2. Reasons we share your personal data

For the provision of our services and for other purposes defined in this Privacy Policy, we share your personal data for the following reasons:

3. Categories of recipients

We share your personal data with the following third parties:

With other users: When you share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

(VIII) How is your personal data protected?

The protection and security of your personal data is important to us. We strive to use commercially acceptable means to protect your personal data.

We have put in place technical and organizational security measures to hold your personal data securely in electronic and physical form, to protect it from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss.

Our employees and third-party service providers who have access to confidential information (including personal data) are subject to confidentiality obligations.

(IX) For how long does Primopus store your personal data?

We will retain your personal data for as long as is necessary for the purpose for which it was collected.

Therefore:

Your personal data is deleted when the retention period of the applicable law expires, unless we have an overriding interest in keeping it longer (e.g., if we need the data to for a court proceeding).

(X) What rights do you have?

You have the right to:

In case you have provided your consent to the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your personal data for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so.

Please note, that we may refuse or limit to grant these rights for legal reasons or based on data protection legislation, in which case we will provide the reasons for our decision as required by law.

In general, you will not have to pay a fee to exercise any of your individual rights. However, we may charge a fee for access to your personal data if the relevant data protection legislation allows us to do so, in which case we will inform you as required by law.

If you believe that we have not handled your query or concern to your satisfaction, or that the processing of your personal data may be in breach of the applicable law, you may file a complaint with the competent data protection authority. In Switzerland this is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch)

If you would like to exercise these rights, please contact us in writing by email or letter in accordance with section XII of this Privacy Policy.

(XI) Children’s privacy

Our website or services do not address anyone under the age of 13. We do not knowingly collect personal data from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that personal data from our servers.

If we need to rely on consent as a legal basis for processing your personal data and your country requires consent from a parent or guardian, we may require their consent before we collect and use your personal data.

(XII) Our contact information

If you have any questions about this Privacy Policy, you can contact us as follows:

Primopus AG
Rothausstrasse 61
4132 Muttenz
Switzerland

Email: Contact@primopus.com

(XIII) Updates and changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last Updated: [5th September 2023]